Skip to main content

Posts

Showing posts with the label Dynamics Portal Cache Clear

Resolved: Dynamics Portal Caching Issue

Problem Statement: HTML or JavaScript changes made on to the portal were not reflecting on the portal until we made force restart of portal every time. This was very annoying for myself and other team members. Resolution: During our analysis, we found the following ways, which all are probable solutions considering different scenarios. Clear cache from Client browser: For this, the user logged into portal should have a Web Role of 'Administrator' to clear the Portal Cache. Below are the steps to Clear Cache a. Go to your portal and append this to your portal URL '/_services/about' in browser URL. b. Click Clear Cache button and check Enable 'Change Tracking' on the related Entity in Dynamics CRM. a. For this Navigate to CRM > Settings > Solutions > Your Solution > CRM entity associated with the caching issue. b. Enable the 'Change Tracking' checkbox as can be seen below If the above two options did not work then try this: Resta...